Seminars Calender 2008

January
29th	Professional Telephone Skills with Good Customer Care
31st	Assertiveness Skills
February
6th	Motivational Development Skills
14th	General Communication Skills
21st	Professional Telephone Skills and How To Handle Difficult Callers
26th	Export Documentation
March
5th	Introduction to People Managment with NLP
13th	Effective Professional Selling Techniques
18th	Time Management
20th	Introductory Sage Line 50
27th	International Trade Documentation Paperwork and Payments
April
2nd	Appraisal Performance Review
8th	Export Letters of Credit/Right Methods of Payment
10th	Leadership Skills
15th	Interviewing Skills - Selection and Recruitment
16th	International Trade - UCP 600 and ISBP
22nd	Introduction to Marketing
24th	Planning and Organising
28th	Professional Telephone Skills with Good Customer Care
May
6th	Effective Credit Control/Chasing Bad Dept
7th	Intermediate Management with NLP
13th	Importing from Overseas
21st	Employment Law
22nd	Communicating and Influencing
28th	Professional Telephone Skills with Good Customer Care
June
5th	Delegation - Empowerment
17th	Mentoring Skills
19th	Negotiation Skills
24th	Professional Telephone Sales Techniques (Telesales)
26th	Running and Participating in Effective Meetings
September
2nd	International Trade Documentation Paperwork and Payments
4th	Motivational Development Skills
10th	Professional Telephone Skills with Good Customer Care
16th	Time Management
18th	Communicating and Influencing
23rd	Assertiveness Skills
30th	Export Documentation
October
8th	General Communication Skills
9th	Employment Law
15th	Mentoring Skills
16th	Sage Line 50
22nd	Introduction to People Management with NLP
23rd	Appraisal Performance Review
28th	Importing from Overseas
30th	Effective Professional Selling
November
4th	Export Letters of Credit
6th	Leadership Skills
11th	Professional Telephone Skills and How to Handle Difficult Callers
13th	Negotiation Skills
18th	Introduction to Marketing
20th	Interviewing Skills
25th	Planning and Organising
27th	Professional Telephone Sales Techniques (Telesales)
December
2nd	Effective Credit Control/Chasing Bad Debt
3rd	Intermediate People Management with NLP
10th	Running and Participating in Effective Meetings
16th	Delegation - Empowerment
Course Venue: Hull Office Course Times: 9.15am - 4.15pm (Unless stated otherwise) Please call 01482 611896 for booking and further information or click here.