Business and Administration

Every business needs effective administration, and that need remains whatever else changes in terms of new products and services, new technologies and new organisational structures. The frameworks, available at levels 2 and 3, meet the differing needs of young people and employers from both large and small organisations. Both of them include common components to satisfy a wide range of employers' needs.

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Customer Service

Customer Service Apprenticeships have proved to be one of the most popular Apprenticeship routes across the UK. The large employer interest and participation illustrates how important customer service skills are to employers and how the Customer Service frameworks, available at levels 2 and 3, are flexible enough to be used across most industries and job roles within those industries.

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Health and Social Care

This Apprenticeship Framework supports young people to gain qualifications that will support entry to the Health and Social Sector Career Framework. At level 2 and 3 there are no alternative qualifications suitable for the health and social care workforce. Both the health and social sectors are now recognising that in order to meet the needs of the sectors and to meet the aspirations of those who work in them that they must now move toward more widespread use of accredited qualifications.

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Warehousing and Distribution

The Warehousing and Distribution Apprenticeship is currently only delivered at Level 2 and takes between 12 - 18 months to complete. As with all apprenticeships this is a 'work based' qualification and therefore aims to prove the competence of each candidate in their day to day job activities within a warehouse/distribution environment.

Due to the wide variety within this vocation, some of the award (optional units for the NVQ) can be selected on the basis of what tasks each candidate carries out within their day to day duties. These are often pre-determined by the nature of the work the employer is involved in and therefore these options will be discussed with both the organisation and the candidate prior to commencement of the programme to ensure full achievement is possible.

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Chamber Training (Humber) Ltd 2005